Human experience has economic impact. Actual Experience Analytics are used by businesses to quantify and improve the actual experience of key applications for their customers and users

May 17th, 2012, Bath, UK - ITC Global Security achieves Silver Partnership accreditation with Actual Experience with 5 Perceptual Quality (PQ) Consultants trained in the new way of measuring and managing IT estates in terms of Human Experience and Business Value.[...]

Technical metrics such as application response time provide a mechanism for gauging whether application response slows during peak use, or whether it improves as a result of IT investment. But does this beguilingly simple metric tell you whether users notice[...]

December 8th, 2011, Bath, UK – Andy Macleod joined Actual Experience in October 2011 following a successful 18 year career at Cisco Systems, latterly as Head of Policy and Strategy, leading the UK Government G-Cloud team. Andy worked with Actual[...]