The Science of Subjective User Experience (Application Performance Management)

Pricing

We try to keep our pricing model simple:
  • Agents are licensed to you free of charge for any number of Agents
  • Licenses for the PQ Dashboard (web UI) are free of charge for any number of users
We do charge to analyse your Agent measurement data, where our costs are linked to the amount of data analysed. Prices start at £1K/month for 50 Agents, which should provide you with good coverage at up to 50 locations.

Posts tagged with "Analytics"
from the Actual Experience Blog

Technical Metrics are Simply Misleading

Friday, January 27th, 2012
Dave Page

Technical metrics such as application response time provide a mechanism for gauging whether application response slows during peak use, or whether it improves as a result of IT investment. But does this beguilingly simple metric tell you whether users notice[...]

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Human Experience is Important to So Many Stakeholders

Thursday, June 2nd, 2011
Dave Page

In conversation with one of our customers today, I was reminded of the value of Perceptual Quality (our language for subjective human-experience) as a non-technical language for IT. It is easily understood by all, and that enables many stakeholders in[...]

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Are we an Analytics Company?

Friday, April 1st, 2011
Dave Page

Are we an analytics company? I have begun to wonder. According to Random House Webster’s Dictionary, analytics is ‘the science of logical analysis’. When you look at what other so-called analytics companies and services provide, it seems to me that[...]

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A Queen Mary, University of London Spin-out