Training

Learn how to improve subjective end user experience with our training courses (Application Performance Management) We provide the following courses for Partners and Customers:
  • Sales Training - for Reseller Partners (half day)
  • System Orientation - for general users that need to understand Analytic UI features and functions and basic Agent and Engine capabilities (half day)
  • System Expert - for expert users that need to manage Agent, Target and Mission inventories (half day)
  • Design Expert - for expert users that need to be able to design Agent deployments to meet specific business measurement objectives. Assumes general understanding of enterprise network and compute systems (half day)
  • Analytic Expert - for expert users that need to be able to interpret Analytic output in order to improve actual experience. Assumes engineering understanding of enterprise network and compute systems (half day)
Training can be done at your offices or ours.

Perceptual Quality Expert Accreditation

PQ Experts are able to deliver Actual Experience accredited Perceptual Quality expertise to ensure maximum business benefit from Actual Experience Analytics. PQ Experts must undertake advanced System Expert, Design Expert and Analytic Expert training and pass the PQ Expert Exam.

Upcoming Training Dates

Course: PQ Expert
Description: Three chapter PQ Expert course (Design Expert, System Expert, Analytics Expert)
Date: 5th - 6th March 2012
Time: 9am - 6pm (5th), 9am - 1pm (6th)
Location: Actual Experience HQ, The Tramshed, Walcot Street, Bath, BA2 5BB, UK (see here)
Leaders: Jonathan Pitts (CSO), Martin Woods (CTO)
Price: £1500
Hotels: Hilton Bath City, 1 minute from Tramshed (room included in course fee)
Course: PQ Expert
Description: Three chapter PQ Expert course (Design Expert, System Expert, Analytics Expert)
Date: 2nd - 3rd April 2012
Time: 9am - 6pm (2nd), 9am - 1pm (3rd)
Location: Actual Experience HQ, The Tramshed, Walcot Street, Bath, BA2 5BB, UK (see here)
Leaders: Jonathan Pitts (CSO), Martin Woods (CTO)
Price: £1500
Hotels: Hilton Bath City, 1 minute from Tramshed (room included in course fee)
Course: PQ Expert
Description: Three chapter PQ Expert course (Design Expert, System Expert, Analytics Expert)
Date: 8th - 9th May 2012
Time: 9am - 6pm (8th), 9am - 1pm (9th)
Location: Actual Experience HQ, The Tramshed, Walcot Street, Bath, BA2 5BB, UK (see here)
Leaders: Jonathan Pitts (CSO), Martin Woods (CTO)
Price: £1500
Hotels: Hilton Bath City, 1 minute from Tramshed (room included in course fee)
Course: PQ Expert
Description: Three chapter PQ Expert course (Design Expert, System Expert, Analytics Expert)
Date: 11th - 12th June 2012
Time: 9am - 5pm (5th), 9am - 1pm (6th)
Location: Actual Experience HQ, The Tramshed, Walcot Street, Bath, BA2 5BB, UK (see here)
Leaders: Jonathan Pitts (CSO), Martin Woods (CTO)
Price: £1500
Hotels: Hilton Bath City, 1 minute from Tramshed (room included in course fee)

Posts tagged with "Resources"
from the Actual Experience Blog

The Moment Human Experience Improved

Friday, February 25th, 2011

Too often, peformance is not benchmarked before IT investment and change is undertaken. This leads to a great deal of technical and economic uncertainty as to its benefits. Equally, you don’t often get the chance to watch live as human[...]

Perceptual Quality of the Internet

Thursday, February 24th, 2011

I don’t think there is any getting away from the fact that fixed and mobile broadband internet users have become very frustrated. They feel misled. The gap between marketing expectation and real-world experience is too pronounced to be swept under[...]

Aberdeen Group: Economic Consequences

Monday, January 31st, 2011

In the summer of 2008, Aberdeen Group surveyed* 206 organisations to examine best practices for managing application performance. They discovered what many of us are already aware of, that application performance issues have “a significant impact on customer satisfaction, employee[...]

A Queen Mary, University of London Spin-out