Understand your current state Make empirical investments in your digital ecosystem and see the human experience of your digital services improve.
Derisk digital investments Benchmark and migrate with confidence by predicting the human experience of new services before you transition.
Deliver consistent experiences Manage the consistency of the human experience you provide to employees and customers.
"The most important thing for us, and what made Actual Experience extremely valuable, was being able to pinpoint the Human Experience issue in the digital eco-system, and say that's where your problem is - now go away and fix it."
"Actual let us be sure that, whenever an office or market went live, we knew the experience we would be getting and there was no risk to operation or brand."
"I am not guessing. I know where to focus resources to get things right first time. That’s invaluable."