We're here to make the digital world work properly

Actual Experience is here to make the digital world work properly. Why? Because the digital economy is worth $25tr a year – and businesses are reliant on their digital environments working for everyone, everywhere, all of the time. When they don’t, up to 7% of productivity can be lost to inconsistent digital services.

Actual Experience enables Service Providers and their Enterprise clients to manage the human experience of a digital business.

We provide Human Experience Management Services that are digital supply chain aware, helping our customers transform inconsistent digital services, into consistent, reliable, productive digital services.

Our analytics pinpoints where within the digital ecosystem the causes of variability and poor experiences are, enabling prioritised and evidence-based investment for digital leaders.

 

Actual Experience - with Dave Page CEO

Our team

Actual Experience is led by co-founders, Dave Page, CEO, and Professor Jonathan Pitts, Chief Science Officer, who built on ten years of research at Queen Mary, University of London to develop our unique analytics-as-a-service.

Dave Page

Chief Executive Officer

Dave has diverse commercial and technical IT experience. He has advised on multinational corporate business systems, with roles in enterprise, outsourcing, software and hardware...

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Dave

Professor Jonathan Pitts

Chief Science Officer

Jonathan has been a member of academic staff in the School of Electronic Engineering and Computer Science at Queen Mary, University of London since 1994, and a full professor since 2001....

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Professor Jonathan Pitts

Steve Bennetts

Chief Financial Officer

Steve joined Actual Experience in October 2013. He qualified as a Chartered Accountant with Ernst & Young and subsequently has spent most of his career in the technology sector. Initially...

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Steve Bennetts

Our team

We’re building a talented, diverse team that’s not afraid of the challenge to push the limits of what’s possible to enable us to develop our unique analytics software.

Nick Gordon

Chief Customer Officer

Nicholas joined Actual Experience in April 2016 as European Sales Director and was subsequently promoted to Chief Customer Officer in April 2017. Prior to joining Actual Experience...

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Nick Gordon

Martin Woods

Chief Technology Officer

Martin has over 25 years' experience of the architecture, design and development of complex, robust enterprise software systems, and has been with Actual Experience since its very early...

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Martin Woods
Timeline