Service Operations Manager
Friday 31 May 2019
Our bright and modern office is well located near the station in Bath, with a pool table, fresh fruit and good coffee for you to enjoy. Package includes share options, a company bonus plan, gym membership reimbursement and private health insurance.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. Flexible working options are available.
This is a great opportunity to join a fun and friendly team with an exciting future.
We are seeking a new member of the DevOps team to work closely with our developers, test analysts, and service desk team. You will be responsible for providing support for development tools, turning tested code into successful deployments and managing the infrastructure and clouds that host our product services.
Central to our service is the digital quality analysis performed by our server-side software and the distributed "Digital Users" that gather the data we analyse.
You will have an excellent track record in Linux with practical experience of software development, an affinity for automation and a keen enthusiasm for digging deep to build new solutions.
You'll work with all aspects of IT infrastructure in the company and support our software developers to ensure they have the tools they need to do their job. You will also liaise with the software test team to implement Continuous Integration and Delivery tools.
Performance, scalability, resilience and security are crucial to us, so you’ll constantly be looking for opportunities to improve the way we work.
You will be required to carry out change requests activities out of hours such as cloud upgrades, configuration change and general maintenance.
Major Incidents and On-Call Support:
You will form part of a on-call support team to provide technical support for Major Incidents or High Priority Incidents.
You will be responsible for:
We're looking for talent and potential as well as someone to complement our DevOps and software development teams.
Eligibility to work in the UK.
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