Job Title:

DevOps Manager


Bath HQ

Reporting to:

Operations Director

Closing Date:

Friday 31 May 2019

The Role

Our bright and modern office is well located near the station in Bath, with a pool table, fresh fruit and good coffee for you to enjoy. Package includes share options, a company bonus plan, gym membership reimbursement and private health insurance.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. Flexible working options are available.

This is a great opportunity to join a fun and friendly team with an exciting future.

This position responsible for driving forward the DevOps team while being involved in all levels of our technology stack (cloud and physical infrastructure). A key responsibility will be the upkeep and development of our infrastructure services while focusing on disaster avoidance.  Ensure management receives data necessary to make strategic and tactical decisions.  The position requires the optimisation of systems configuration, monitoring, and performance.

Making infrastructure, software and architectural recommendations is a core part of this role and although being hands on is not a requirement of the role there is an opportunity for the candidate to do so, should they wish to.

Key Responsibilities

As the manager of the DevOps team, you'll work with all aspects of IT infrastructure in the company. In particular, you'll work closely with our software developers to ensure they have the tools they need to do their job. You'll also liaise with the software test team to implement Continuous Integration and Delivery tools.

You’ll also be directly responsible for the line management of the DevOps team including day to day management, resource planning, creating and implementing individual personal development plans and recruitment.

Performance, scalability, resilience and security are crucial to us so you'll be thinking of this constantly and improving where you can. The team carry out some occasional out of hours work will be for upgrades, maintenance and major incident support, as a DevOps manager you’ll be expected to be available in the event of a major escalation.

You will be responsible for:

  • Assisting in the development and optimisation of systems, applications, and infrastructure
  • Automating manual processes
  • Providing oversight, standardisation and validation of systems and application architecture
  • Designing of containerised applications, running on highly available, cloud and physical based nodes
  • Recommending changes to existing hardware and operating system infrastructure including patches, users, file systems and kernel parameters
  • Acting as an escalation point to troubleshoot application and operating system problems and suggest possible performance tuning
  • Working with database and application teams and partners to gather infrastructure requirements for new projects and expansion to existing applications
  • Working closely with other technical team members and departments to recommend solutions and resolve priority issues in a timely manner
  • Interacting with multiple internal customers and external vendors and partners to provide quality customer service
  • Providing mentoring, training, guidance and escalation assistance for the DevOps team
  • Designing, implementing and supporting the software development tool stack from top to bottom in consultation with the development and testing teams
  • Support the team in automating the build, test, packaging and deploy pipeline using existing tools or writing your own
Skills Profile

We're looking for talent and potential, and for someone who is able to work well with the existing DevOps and software development teams.

Essential skills we’re looking for include:

  • Experience of line managing a technical engineering team
  • Ability to mentor and develop team members
  • Linux system administration
  • Continuous integration tools
  • Web server configuration
  • Version control software
  • Virtualisation
  • Containerisation
  • Configuration management
  • Cluster management
  • Database management
  • AWS provisioning and management

The following skills or experience are also desirable:

  • Previous experience of working in a SaaS company
  • Server and network monitoring
  • Software packaging
  • Network/firewall management
  • System and network security experience

Eligibility to work in the UK.

Experience of ITIL and ISO standards would be an advantage

Recruitment Privacy Notice

Actual Experience plc will collect your personal information for the purpose of the recruitment process, to evaluate your skills and suitability for the role you applied for, and to make any necessary adjustments where applicable. We will only use the information you provide to us, directly or indirectly, as part of your job application. Your personal information will be processed in compliance with the General Data Protection Regulation (GDPR).

If your application is successful and we decide to offer you a position with us, we will save the information we have collected about you during the recruitment process onto our internal company systems. We will also share some of your personal information with third parties to carry out a background check, including a criminal convictions check, obtain references from previous employers and to register you with our employee benefits provider.

If your application is unsuccessful, we will retain your personal information for 12 months, so that we can contact you about openings you might be interested in, and to comply with any legal obligations we are subject to.

When you have any questions, or would like to exercise one of your data protection rights, please contact Actual Experience directly.


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