Job Title:

Internal Systems Engineer


Bath, UK

Reporting to:

Internal Systems Manager

Closing Date:

Wednesday, 19 December 2018

Actual Experience’s modern and bright office is located near the train station in Bath. A great environment, there’s fresh fruit, good coffee and a pool table too! Our package includes a company bonus plan, share options, gym membership reimbursement and private health insurance.

We are an equal opportunities employer and welcome applications from all suitably qualified persons, regardless of their race, sex, disability, religion/belief, sexual orientation or age. Flexible working options are available.

The Role

The Internal Systems Engineer position requires a driven, self-directed and service-oriented candidate with strong communication and analytical skills. The successful candidate will be able to interact at various organisational levels . We are looking for an innovative thinker, intuitive and able to effectively deal with challenges that ISE role may bring. Working proactively on projects both independently and collaboratively should come naturally.

Key Responsibilities

The day-to-day management and support of internal infrastructure systems and services including personal computers, mobile devices and related systems

Troubleshoot software and hardware failures and identify network problems

Assist in determining suitable software and hardware to meet user requirements

Provision of new starter and tech refresh equipment

Carry out new starter IT inductions

Management and configuration of the internal lab environment

Backup Management

IP Telephony management and troubleshooting

Ongoing management of Security and Anti-Virus applications in line with relevant industry standards

Management of the MDM platform

Skills Profile


Minimum 2-3 years’ experience as an IT engineer

Google Account administration

MS Active Directory setup and administration

Microsoft and Mac operating system and application support experience

Firewall and Switch configuration

Able to adapt to a dynamic environment – including meeting emergency business-critical events

Able to work to deadlines whilst maintaining a high-quality performance

Hands-on technical experience designing and maintaining a corporate network and services

Good verbal communication and interpersonal skills

Able to plan, organise and prioritise own workload


Experience with some of the following technologies: VMware, Active Directory/SCCM, Linux OS, Cisco, HP/DELL servers, Ubiquiti, IP Telephony, Wireless networks, MDM

Experience of ITIL and ISO standards

Experience of using and recording actions in an IT ticketing system


£25k - £35k


Eligibility to work in the UK

Recruitment Privacy Policy

Actual Experience plc will collect your personal information for the purpose of the recruitment process, to evaluate your skills and suitability for the role you applied for, and to make any necessary adjustments where applicable. We will only use the information you provide to us, directly or indirectly, as part of your job application. Your personal information will be processed in compliance with the General Data Protection Regulation (GDPR).

If your application is successful and we decide to offer you a position with us, we will save the information we have collected about you during the recruitment process onto our internal company systems. We will also share some of your personal information with third parties to carry out a background check, including a criminal convictions check, obtain references from previous employers and to register you with our employee benefits provider.

If your application is unsuccessful, we will retain your personal information for 12 months, so that we can contact you about openings you might be interested in, and to comply with any legal obligations we are subject to.

When you have any questions, or would like to exercise one of your data protection rights, please contact Actual Experience directly.


By submitting your application, you confirm you have read and understood this Recruitment Privacy Notice.