Our ability to analyse complex data-points from digital ecosystems and translate these into a Human Experience Score is where our patents lie.
Our score represents a proxy of how a person would describe their interaction of a digital service or application, if you were to actually ask them.
A low score indicates a disrupted experience, one of friction that a person would struggle to describe but knows it is there.
A high score indicates a consistent, friction-less interaction with a digital service.
Our Human Experience Score is a real world validated, consistent and reliable metric of a digital business.
Tested in the real world, our human experience score shows: