Our Responsibilities

Improving the human experience in the real world, as well as the digital one.


Our sustainability policies apply across our entire business.

The digital world has an impact on the planet and our service helps minimise that impact by making the digital world work more efficiently for our clients.  

Our Bath HQ provides a great example of our approach to sustainability by providing extensive recycling facilities that drastically reduces the amount of waste that goes to landfill. We work with local service providers on everything from facilities maintenance to food and drink supplies for our busy team.  

We conduct effective management of waste electrical products and our regular WEEE(Waste from Electrical and Electronic Equipment) processing ensures all waste electronic and electrical items are saved from landfill.


Julian House Logo

Our Charity Team was formed in 2019 and initially supported a single Bath based charity, Julian House. Julian House is a charity that we’re proud to support for their incredible impact on supporting vulnerable and at-risk individuals in the Bath area.

In 2021, we became a corporate supporter of Bath based Rainforest Concern. Working with indigenous people, Rainforest Concern protect threatened natural habitats and the biodiversity they contain by purchasing land that would otherwise be subject to deforestation and establishing private reserves that enable the connection of fragmented habitats for native wildlife in nine countries across South America, Europe and Asia.

What our charity partners say

Julian House

Julian House are incredibly grateful for the continued support of Actual Experience. The support of the team frequently goes beyond financial donations and benefits heavily from engagement of the team including their participation in Julian House events, as well as their vital volunteer support and workshops for Julian House staff. We are delighted to have such strong links with the team and organisation as a whole, who help us to continue to positively benefit the community of Bath and the South West.

Jessica Gay, Community and Events Fundraiser at Julian House


The Actual Experience team, in addition to being experts inhuman experience management, are also incredible fundraisers. In 2019, our employees managed to raise over £2,000 in support of Julian House by taking part in events such as the Big Bath Sleep Out and the Circuit of Bath Walk.

When the coronavirus pandemic hit in 2020, lots of traditional fundraising events and activities were cancelled or postponed indefinitely. The pandemic had a major impact on how charities across the UK and the world achieved their funding targets.

Our fundraising target for 2020 was £2,500 but our team pulled together (virtually) to raise a fantastic £3,221.16 by taking part in activities like the 2.6 Challenge, where our employees endured non-stop planking for 26 minutes!