Resources

Cookies

Our website and user interfaces (“Sites”) use cookies and other similar technologies to distinguish you from other users of our Sites. This helps us to provide you with a good experience when you browse our Sites and also allows us to improve our Sites.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive. Our reference to "cookies" also includes other technologies that store or access information, and are referenced in more detail below.

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our Sites. They include, for example, cookies that enable you to log into secure areas of our Sites.
  • Analytical/performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our Sites when they are using them. This helps us to improve the way our Sites work, for example, by ensuring that users are finding what they are looking for easily. We use this information to make your experience better and to improve our services in line with how you use them.
  • Functionality cookies. These are used to recognise you when you return to our Sites. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

You can find more information about the individual cookies and similar technologies we use, where we use them, and the purposes for which we use them below:

Our Websites at www.actual-experience.com and www.bbfix.org

Our User Interfaces

Please note that third parties (including, for example, providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies. We do not have access to or control over cookies or other features that third party sites may use, and the information practices of these third party sites are not covered by our Privacy Policy or this Cookie Policy. Please contact these third parties directly for more information about their privacy practices.

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our Sites.

Our use of Google Analytics

All of our websites, including www and our user interfaces, use Google Analytics. Google Analytics is a service used by millions of websites. It enables us to improve our sites by helping us to understand how people use them. We do not use Google Analytics for any advertising purposes but simply to help us with the ongoing development of our sites. We use it to provide us with information such as web browser type and version, screen sizes, pages visited and navigation around our sites. We use this information to improve our users' experience.

Google Analytics sends information to Google. This includes, for example, the web address of the page that you're visiting and your IP address. For further information about how Google uses information sent to it by Google Analytics please see www.google.com/policies/privacy/partners.

Last updated: 5th February 2019