Actual Experience is a Human Experience Management company.
We work with business leaders and people-centric organisations to continuously analyse the Human Experience of the Digital Workplace. Our Digital Business Analytics quantifies the impact the digital workplace has on employees and the overall business and provides actionable information to pinpoint areas of improvement for the benefit of both employees and the company.
Developed from 10 years of academic research and using patented technology, Our analytics analyse the human experience of digital services. Our service provides organisations with actionable information whereby changes to their systems can be made to optimise and improve digital experience for customers and employees. For any organisation, this means that their most valuable assets -their employees -are liberated from digital slow time, their online brand reputation can be protected and they can make informed investment decisions. As the global economy becomes ever more reliant on digital technology and more flexible workplaces, the need for a highly actionable insight is more significant than ever.
Actual Experience is led by co-founders, Dave Page, CEO, and Professor Jonathan Pitts, Chief Science Officer, who built on ten years of research at Queen Mary, University of London to develop our unique analytics-as-a-service.